MBGDesk USA
MBGDesk USA is our American practice, working from 1 Liberty Street in Lower Manhattan. We build websites, stores, applications and AI automation for US businesses and run the search work behind them. Contracts are in dollars, and the India team's day begins before the East Coast opens, which is how overnight turnaround actually happens rather than being promised.
The question an American buyer usually needs answered first is not what we can build. It is what they are signing, who the counterparty is, what the payment terms are, who holds the accounts, what the privacy obligations look like given which states their customers live in, and whether the offshore part of the arrangement is disclosed or discovered. Those answers determine whether a supplier survives procurement. The craft questions are answered on the service pages.
Two commercial problems recur on American engagements. The first is disclosure: a domestic-looking agency subcontracts the work overseas without saying so, and the client finds out when a name they have never seen appears on a commit or a support ticket. That is a trust problem rather than a quality one, and it is entirely avoidable by saying so at the start. The second is the privacy patchwork. Websites are built to a single national assumption when the actual obligations depend on where the visitors live, and by 2026 that is a meaningful number of state regimes with genuinely different requirements on notice, opt-out and sensitive data.
When this work makes sense
Questions worth asking any supplier
Is any part of the work delivered offshore, and is the supplier telling you that before you ask? Undisclosed subcontracting is the most common unpleasant surprise in this market.
Which entity is on the contract, what are the payment terms, and will they complete your vendor onboarding without three rounds of chasing?
Are the domain, hosting, ad accounts and Google Business Profile in your name from day one, or in the agency's?
Does the supplier ask which states your customers are in before designing your forms and consent, or do they treat privacy as one setting?
Is the working arrangement built around your timezone or theirs? An offshore team is an advantage when the handoff is designed and a liability when it is not.
Deliverables
Websites, applications and eCommerce for US businesses
Search strategy for mature, contested categories
Multi-location local search and Google Business Profile
AI automation and custom software for operations that have outgrown their tooling
Privacy notice, consent and data-collection design scoped against the states you actually sell into
Every account, domain, hosting, ads, analytics, listings, registered in your name
Invoicing in USD against terms agreed before work starts
Built with
Process
US engagements begin with a disclosure and a jurisdiction question, in that order. We tell you in writing which parts of the work are delivered from which office before you sign, because you will find out eventually and it is better as a term than as a discovery. Then we establish which states your customers are actually in, since that determines the notice, opt-out and data-handling requirements your forms and site have to meet, and those are structural decisions that are cheap now and expensive to retrofit once traffic is flowing. Scoping follows.
The standard nine stages, discovery, strategy, UX/UI, development, content and SEO, testing, launch, measurement and continuous improvement, apply to every project. The paragraph above is what differs for this one.
What moves the number
Pricing depends on scope, functionality, integrations and content requirements. These are the factors that change it most:
MBGDesk, a US agency, or building in-house
US agency
Fits: Companies that want a supplier in their own timezone with domestic references and in-person working
Limits: US agency rates are the highest of our four markets; many of them subcontract offshore anyway, without saying so
MBGDesk
Fits: Businesses wanting build and search from one team, a New York office, disclosed delivery, and the option to add other markets
Limits: Most engineering is delivered from India. If a fully domestic supply chain is a contractual requirement, we will not qualify
In-house
Fits: Companies with continuous volume and a technical manager already in post to direct it
Limits: US salaries make a full in-house build-and-search capability expensive to assemble and harder to keep
Case studies
No published US case studies yet. Our New York office is at 1 Liberty Street, 23rd Floor. Client work will be published when we have permission to name the business and outcomes that can be evidenced rather than described.
MBGDesk operates from 4 offices in India, United States, United Kingdom, United Arab Emirates. We hold no industry certifications and do not imply otherwise.
Frequently asked questions
Where is MBGDesk's US office?
1 Liberty Street, 23rd Floor, New York, NY 10006. Email us@mbgdesk.com. A dedicated US telephone number is being arranged and will be published here once it is live. We will not list another country's number as if it were ours.
Are you a US company or an Indian company?
MBGDesk operates from four offices: Hyderabad, New York, London and Dubai. The New York office is staffed and is where US clients are managed. Most engineering is delivered by the India team. We put that in writing before you sign rather than leaving you to work it out.
Will you pass our vendor review?
Usually, and the fastest route is to send us the questionnaire early rather than at signature. Security practices, subprocessors, insurance and data handling are the four areas that come up; if there is something we cannot meet, we would rather tell you in week one than fail the review in week six.
How do state privacy laws affect what you build?
They affect the structure, not just the policy page. Notice, opt-out mechanics and the treatment of sensitive categories differ by state, and which ones apply depends on where your customers are. We scope that before building the forms. We are not attorneys, and the legal determination is yours to make with counsel.
Who owns the domain, hosting and ad accounts?
You do, from day one, in your own name. We take access rather than ownership. Ask every vendor this before signing. The answer is trivial to set correctly at the start and genuinely difficult to fix during a separation.
How do you handle time zones?
The India team's working day begins before the East Coast opens, so work submitted in your afternoon is typically back before your morning. That is the actual advantage of the arrangement. Overlap hours and response windows are written into the contract rather than assumed.
Do you work with businesses outside New York?
Yes. Most of our US work is elsewhere. The New York office is where the relationship is managed, not a limit on where we work. Multi-location businesses are a substantial part of the practice.
What do your services cost?
It depends on scope, and a headline price on a web page is a number designed to be revised upwards later. Send us the outline and we will come back with scope, approach and a figure in dollars. The factors that move it are listed above.
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Talk to us about this
Tell us what you are trying to build and we will come back with scope, approach and an estimate.