MBGDesk UK
MBGDesk UK is our British practice, working from 1 Canada Square in Canary Wharf. We build websites, stores, applications and AI automation for businesses across the UK and run the search work behind them. Contracts are in sterling, and the engagement is set up with a data processing agreement before any work touches customer data.
British buyers tend to do their due diligence before the creative conversation, and they are right to, who is the contracting entity. Where does customer data go. What happens at the end of the term. Whether the invoice can be paid without a conversation with the finance team. A supplier who cannot answer those cleanly is a supplier who will generate work for your operations team later, however good the design turns out to be.
Two things go wrong repeatedly on British engagements, and neither is about the website. The first is data: work is commissioned without a data processing agreement, personal data from forms and analytics flows to subprocessors nobody has listed, and the gap only becomes visible when a client of yours asks for your own processing records. The second is ownership on exit. Hosting sits in the agency's account, the domain renews on their card, and a routine decision to change supplier turns into a month of negotiation over assets you already paid for.
When this work makes sense
Questions worth asking any supplier
Will the supplier sign a data processing agreement and name their subprocessors? If the answer takes more than a day, the answer is no.
Who is the contracting entity, and can you check it at Companies House before you sign?
Are the domain, hosting, analytics and Google Business Profile in your name on day one, or in the agency's?
What is the exit position written into the contract, code, content, access and data, in a form you can actually use?
Does the supplier work in sterling and invoice in a way your finance team can process without chasing?
Deliverables
Websites, applications and eCommerce for UK businesses
Search, consent-compliant measurement and local visibility
Google Business Profile at town and borough level
AI automation and custom software for operations running on spreadsheets and email
A data processing agreement with named subprocessors, signed before work starts
Every account, domain, hosting, analytics, listings, registered in your name from day one
Invoicing in GBP against a schedule your finance team agrees in advance
Built with
Process
UK engagements start with the paperwork rather than the design, because the paperwork is what stalls them. We settle the contracting entity, the data processing agreement and the subprocessor list, and we confirm that every account will be created in your name before any of them exist. Where you sell to the public sector, we establish the accessibility standard you are contractually held to at this point too, since retrofitting to a standard discovered late is the single most expensive way to meet it. Scoping follows once that is agreed.
The standard nine stages, discovery, strategy, UX/UI, development, content and SEO, testing, launch, measurement and continuous improvement, apply to every project. The paragraph above is what differs for this one.
What moves the number
Pricing depends on scope, functionality, integrations and content requirements. These are the factors that change it most:
MBGDesk, a UK agency, or building in-house
UK agency
Fits: Organisations that want a supplier in the same timezone with local sector references
Limits: London day rates are the highest of our four markets, and the same rate buys materially less delivery
MBGDesk
Fits: Businesses wanting build and search from one team, a London office, and the option to add other markets to the same contract
Limits: Most of the engineering is done from India; if same-building working is a requirement, we are the wrong choice
In-house
Fits: Organisations with continuous volume and an existing technical manager to direct it
Limits: One hire rarely covers build, search and measurement, and the gap is usually discovered after the hire
Case studies
No published UK case studies yet. Our London office is at 1 Canada Square, Canary Wharf. Client work will be published when we have permission to name the business and outcomes that can be evidenced rather than described.
MBGDesk operates from 4 offices in India, United States, United Kingdom, United Arab Emirates. We hold no industry certifications and do not imply otherwise.
Frequently asked questions
Where is MBGDesk's UK office?
37th Floor, 1 Canada Square, Canary Wharf, London E14 5AA. Email uk@mbgdesk.com. A dedicated UK telephone number is being arranged and will be published here when it is live. We will not list another country's number in the meantime.
Are you a UK company or an Indian company?
MBGDesk operates from four offices: Hyderabad, New York, London and Dubai. The London office is staffed and is where UK clients are managed. Most engineering is done by the India team. We say so upfront rather than letting you find out at the first standup.
Will you sign a data processing agreement?
Yes, and we will give you the subprocessor list with it, hosting, analytics and any third-party service that will touch personal data from your site. If you are a processor yourself, you need that list for your own records, and being asked for it later is a poor time to assemble it.
Who owns the domain, hosting and accounts?
You do, from day one, in your own name. We work with access rather than ownership. It is worth asking every supplier this question before signing, because the answer is difficult to change afterwards and easy to set correctly at the start.
How do you handle time zones?
The London office keeps UK hours. The India team's working day starts several hours ahead of yours, so work typically lands before you open rather than after you close. Meeting times and response windows are agreed in the contract rather than left to goodwill.
We bid for public sector contracts. Can you meet the accessibility requirement?
We build to the accessibility standard your contract specifies and test against it rather than asserting it. Tell us the standard at the start: meeting it from the first wireframe costs a fraction of retrofitting it, and a late discovery has ended more than one procurement.
Do you work outside London?
Yes. Most of our UK work is outside London. Local search is handled at town and borough level, because that is the granularity British buyers actually search at, and a page aimed at a whole region tends to rank for none of it.
What do your services cost?
It depends on scope, and we will not put a headline number on a page and then revise it upwards. Send us the outline and we will come back with scope, approach and a figure in sterling. What moves the number is listed above.
Services that connect to this
Talk to us about this
Tell us what you are trying to build and we will come back with scope, approach and an estimate.